Seamless integration

The sales of concert tickets and subscriptions, has been made to fit into the website. All elements in the salesflow are tailor made to fit the design and functional specification of the concertgebouw. Special functions are made for sponspor packages and members.

The site functions as a single sing on (sso) hub for a number of connected sites.

A smarter shopping basket

The smart shopping basket always show the order in a pleasant manner. Important for the conversion is the ability to modify the chosen seats and the ability to add dinner tickets or other side programs.

Series sales at its best

Selling online series accounts for a great part of the annual turnover. This critical process has been turned into a fully operational online sales machine. Since the first version of series sales in 2012 this process has evolved every year.

Some noticeable features are: The combination of open and closed series with a combination of seated and unseated events. Renewal with same seat or changing amount of seats/pricetype. See discounts real time, sell bonus events. Making this technical complex process easy to use for the customer was one of the most challenging tasks.

This case summed up

• Seamless integration: We were able to create an unique brand experience that looks good and sells great.
• Extensive support of SRO rule engine: Give your marketing team the possibilities the want for special data, prices, discounts, deeplinks. etc
• Cross-sell: Rich cross sell options in the shopping cart based.
• Email: Subscriptions in various configurations with renew options from the client area.
• E-tickets: Good looking E-tickets in both desktop and mobile formats, downloadable online
• SRO: Respecting the SRO4 rules for dates, prices on a personal level in every aspect.